Contact & Support
Pick the channel that matches your inquiry.
| Channel | Use for | Link |
|---|---|---|
| GitHub Issues | Reproducible bugs, technical errors | Submit an Issue |
| GitHub Discussions | Questions, feedback, feature requests | Join the Discussion |
| Private, business, or licensing matters | rbq.support@rainbow-robotics.com |
When filing an issue, please include: RBQ software version (src/rcl/version.txt), OS, steps to reproduce, expected vs. actual behavior, and relevant logs or screenshots.
WARNING
If the robot poses a safety risk (fire, smoke, abnormal motion, injury), stop operation immediately, follow the Emergency Stop & Recovery procedure, then contact us by email.