Troubleshooting#

Cannot reach Web UI#

  • Reconnect to hotspot and verify SSID/password.

  • Try the default Web UI URL/port again.

  • Check DHCP/static settings. Reboot if needed.

Cannot ping the robot#

  • Verify you are on the same subnet.

  • Prefer wired for first tests; try a different cable/port.

  • Temporarily disable local firewall (or add an allow rule).

SDK cannot connect#

  • Confirm endpoint IP:PORT and that services are running.

  • Test TCP reachability: nc -vz <ip> <port>.

  • Ensure Python venv is active and rby1‑sdk is installed.

Time sync (optional)#

  • If logs show large drift, sync time (NTP/PTP) or record an offset.

TODO#

  • List default ports/services

  • Add common error codes and quick resolutions

  • Where to grab logs and how to share them